Shipping, Delivery & Returns

Mindful Intentions products are shipped via USPS within 3-5 days of payment. This includes approximately a 1-2 day processing time + 3-5 day transit time depending on season & distance.  USPS calculated rates apply to all overs under 75 and orders $75+ ship for free! Please feel welcomed to update shipping for quicker transit arrival

Pre-Order items will ship out on or near the approximate ship date provided.Please allow for normal processing & transit time come this date. If your order includes in stock items & pre-order items, your in stock items will ship as normal unless you would prefer all items to ship together. In this case, please leave a note with your order- thank you!

Product Care

All products consists of genuine stones and can include various metals. To keep it looking best avoid wearing in shower, near water and remove when applying perfume and lotions. Due to the unique features of each stone, each stone will appear differently than pictured.

 Jewelry Sizing

All bracelets are an average size and made on a stretch cord. This provides the most flexibility to fit comfortably on all wrist sizes. If you feel you may want a smaller or larger bracelet made for you, let us know. Please leave a note with your order at checkout and we will be sure to increase or decrease size for you.

Standard Women's Bracelets fit a 7.0 inch wrist
Standard Kids Bracelets fit a 6.0 inch wrist
Standard Men's Bracelets fit a 7.5 inch wrist

 

Return Policy

If you are not happy with your purchase, please email support@shopmindfulintentions.com with your name and order ID number within fourteen days of receiving your item and you will be emailed back with further instructions to process the return. The item must be sent back in it’s original packaging. When the item is received, your original form of payment will be refunded. Unfortunately, shipping charges are non-refundable.

                                                     Damage Policy

If an item is damaged during shipment, we will happily ship out a replacement for you with proof of damage. While we do our best to ensure that every piece is of the best quality, if jewelry is damaged or broken within 30 days we will also replace this. If jewelry is damaged beyond 60 days, we will offer a 50% refund of the item. If jewelry is damaged beyond 90 days, no refund will be offer. As all of our crystal items are genuine, they are subject to minor imperfections- we believe this adds to their unique beauty! If for any reason these imperfections are not wanted, please follow the normal return policy. 

Sale items

Sale items may be refunded within the 14 day period & no longer after this point. Items labeled final sale may not be refunded or returned after purchase.